Frequently Asked Questions — Nate's Garage

Black car with a wrench icon, indicating vehicle repair or service

Have a question about our services, pricing, or how we work? You're in the right place. Here are answers to the questions we hear most often. If you don't see what you're looking for, give us a call at 507-263-2783—we're happy to help.

Appointments & Hours


  • How do I schedule an appointment?

    You can book an appointment online through our website at natesgarages.com or call us directly at 507-263-2783. We recommend scheduling in advance, especially for larger jobs, but we'll do our best to accommodate walk-ins when our schedule allows.

  • What are your hours?

    Nate's Garage is open Monday through Friday, 8:00 AM to 5:00 PM. We are closed on weekends. For after-hours drop-off, we offer a key drop box so you can leave your vehicle overnight for next-day service.

  • Do you offer after-hours drop-off?

    Yes. We have an after-hours key drop available so you can drop off your vehicle at any time. Just leave your keys and any notes about the issue, and we'll get to work first thing the next business day.

Services


  • What types of vehicles do you service?

    We service all makes and models, including domestic, import, and European vehicles. We also specialize in diesel engines—including Cummins—and have particular expertise in transmission and drivetrain repair.

  • Do you do both mechanical repairs and bodywork?

    Yes—that's one of the things that sets us apart. Nate's Garage is a true one-stop shop for both mechanical auto repair and collision/body work. You don't need to coordinate between two different shops.

  • What is ADAS calibration, and do I need it?

    ADAS stands for Advanced Driver Assistance Systems—the technology behind features like lane-keep assist, automatic emergency braking, and adaptive cruise control. After certain repairs (particularly windshield replacement, suspension work, or collision repair), these systems need to be recalibrated. We have our own in-house ADAS calibration machine, so there's no need to schedule with a third-party provider—we handle it right here.

  • Do you offer diesel repair?

    Yes. We service and repair diesel vehicles and specialize in Cummins engines. Whether it's routine maintenance or a major repair, our team has the experience and tools to handle diesel work.

  • Can you work on hybrid vehicles?

    Yes. We provide service and repair for hybrid vehicles. Contact us with your specific make and model if you have questions about your vehicle.

Pricing & Payment


  • How much will my repair cost?

    Every repair is different, and we always provide a detailed estimate before any work begins. We believe in honest, transparent pricing—no surprises. Call us at 507-263-2783 or bring your vehicle in for a diagnosis, and we'll give you a clear picture of what's needed and what it will cost.

  • Do you offer financing?

    Yes. Financing options are available through NAPA EasyPay, Sunbit, Klarna, Affirm and Synchrony. Ask us about financing when you schedule your appointment or stop by the shop.

  • What forms of payment do you accept?

    We accept cash, checks, and all major credit cards, as well as financing through our partners.

Warranty


  • What warranty do you offer on repairs?

    We back all qualifying repairs with a 36-month / 36,000-mile warranty through NAPA AutoCare and a 24-month / 24,000-mile warranty through Certified Auto Repair. These are among the strongest warranties in the industry and cover parts and labor on covered repairs.

  • What if something goes wrong after my repair?

    If you experience an issue with a covered repair within the warranty period, bring your vehicle back and we will make it right at no charge. Our warranty is honored at NAPA AutoCare locations nationwide, so you're covered even if you're away from home.

Amenities & Convenience


  • Do you offer loaner vehicles?

    Yes. Loaner vehicles are available for customers whose repairs require an extended shop stay. Ask about availability when you schedule your appointment.

  • Do you offer a shuttle service?

    Yes. We provide a local shuttle service for customers who need a ride home or back to work while their vehicle is being serviced. Ask about our shuttle when you drop off your vehicle.

  • Is there a waiting area?

    Yes. Our waiting room is comfortable and equipped with free Wi-Fi, TV, and complimentary beverages and snacks.